Arwendayle
United States
Reviews (4)
Sam is awesome - Support is awesome - is there anything left to say? Support is quick and very accurate. The App is very customizable and easy to use. Thank you very much for all little bit of help setting this up.
Serenaa is Awesome. Transcy is not the easiest app to navigate when you have a large Shopify site in English and in German. But Serenaa was very patient and dedicated to fixing our issue. A bit slow because she had to reach out to her teammates to help fix our issue but she was able to get everything fixed and stayed with me the entire time on chat. Thank you Transcy and Serenaa for all your help and for getting our site fixed before we went live on Facebook in Germany!!!!!
Developer reply ·
Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Patrick Transcy by OneCommerce
Ron is great. Installed Judge.me and he had me up and running in 5-10 minutes exactly the way I wanted it to display. Thank you RON for the quick setup! You are great!!
Tracy was awesome! she helped me understand the dashboard and checked everything while I was syncing 90 days of past transactions with PayPal. She explained the 3 errors and that was that. Only 5 min with her help and Everything is done. That beats me spending hours trying to load the tracking numbers in to PayPal!! Thanks Tracy!!! Your the BEST!!!
Developer reply ·
Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰 Best, Tracy
