The Sharp Knife Club
Austria
Reviews (3)
Funktioniert sehr gut, erst vor kurzem auch getestet mit einem Widerruf, alles perfekt, sehr zu empfehlen.
I am so unsatisfied with that app it's unbelievable! Bugs everywhere, not syncing and and and. I am not getting how 5000 people gave 5 stars when it should be 0. I am already searching for an alternative because that app is horrible! There is literally a bug everywhere! There is no AI behind it because the translations to German is worse than a 3 year old kid could do it. I've contacted the support now 100 times the last year and the bugs showing up again and again. There is always a
Developer reply ·
Hi Jan, This is Adela from Transcy and we're truly sorry for any inconvenience causing to your experience - In relation to AI translation, it's a known issue that we are using an AI Translation System including Google, so sometimes quality will not meet customer's expectation due to specific language/context/situation/business industry. However, we guarantee that the system is being upgraded frequently, and the quality keeps improving when time goes - For the other issues, we have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support. Regards, Adela Transcy by OneCommerce
There are much cheaper ways out there to print shirts. The prices are a joke, a shirt with Amazon cost me 11€ and Printful is charging 23€. Same with other print on demand websites there are much cheaper ways to print the prices are a joke. And I’ve never ever seen somebody who needed such prove of a VAT ID, I sent them my VAT number and a proof of the European Commission. My name is in the shop. The name matches the VAT information at the European Commission. The invoice is on my name so what’s the matter with it? Do you want to just annoy people?
Developer reply ·
Hello! Thank you for your review and for sharing your honest feedback. We absolutely understand that product pricing is essential for you as a store owner and for your business. While our prices might be slightly higher compared to some other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment! The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services. To ensure that the VAT and other taxes are calculated properly and charged where necessary, we require all documentation to be uploaded to your Printful dashboard. If you're experiencing any trouble doing so, please reach out to our payments team directly at compliance-support@printful.com and they will be happy to help you.
