Vault Furniture
United States
Reviews (6)
I have been using this app for several years. Great for optomizing your SEO and store speed. The customer service is great. I just had an issue with duplicate JSON-LD on my google Merchant listings and Simon was quick to help me resolve the issue.
First day of installing Blockify. Anna worked with me to figure out a solution that could best target a credit card testing bot on my website. I cannot speak to how well the actual app works yet, but the customer service is top-notch. I will be sure to come back and update the review once I have tested the app.
Developer reply ·
Thank you, Vault Furniture, for the 5-star review! We’re glad Anna could help you find an approach for targeting the credit card testing bot, and we appreciate you giving Blockify a try. If you ever need assistance, our team is always here to help 🚀
So many great reviews on this app, but I was not very pleased with the experience and limitations that come with this app. -Not very clear instructions on how the sync works from Etsy to Shopify products. I didn't find out until much later, after poor guidance from their AI chat that each of our 1000s of variations had to have the same exact matching sku numbers between Etsy listing variations and Shopify product variations (only 1- to- 1 matching only) AND photos are not imported between the 2 shops (manual or sync) so you manully need to add them all. Only for the app widgets to then not be able to display more than 11 photos in the "Reviews", even though we have over 50. And you can't pick which photos get displayed, it's not chronological or highest reviews, they choose some random ones. Overall, not a smooth process with tons of speed bumps that are unfortunate, and I would have liked to know before getting started.
Developer reply ·
Thank you for taking the time to share such detailed feedback, we truly appreciate it. We’re sorry to hear that the initial setup felt frustrating and that some important details (like SKU matching for Etsy sync and automatic review request emails) were not clear upfront. You’re absolutely right that better onboarding and clearer guidance would have saved you time, and this is something we’re actively working to improve. We also want to acknowledge your point about our AI support, while it aims to provide quick help, it’s clear that in your case it caused confusion rather than clarity, and that’s not the experience we want. We’re continuously improving this to ensure more accurate guidance. We’re glad to hear you’ve now successfully imported your reviews, and we’re continuing to work with you directly to optimize things. Thank you again for your honest feedback, it’s helping us improve both the product and the onboarding experience for all merchants.
We’ve had a great experience working with their team on our 3D configurator. Our product is fairly complex, with thousands of possible variations, and they were incredibly responsive and personable throughout the entire process. They took the time to understand our needs, helped us determine the best format for our setup, and have been quick to answer every question along the way. We’ve only been live for about a week, but we’re excited with the results and can't wait to see where this takes our business! Link to our product with Mimeeq configurator: https://vaultfurniture.com/collections/wallmountshelves/products/wall-mount-6-shelf-unit-72-height-with-bookend-brackets
So far so good! Easy to install and looks good. I wish that you could get individual item reviews for items with only 1 or 2 reviews on Etsy.. but I understand that is because Etsy doesn't section them off until they get to 4 reviews (At least I think that is why). So not the apps fault! Also, I really like how you can customize the color and design of the reviews.
Have used this app for years. The app works and they quick customer service if it isn't working. recommend
Developer reply ·
Hello Vault Furniture, thank you so much for leaving us this 5 star review! It's amazing to hear that you have been using our app for so long and that you are happy with it. Your recommendation means a lot to us. Best wishes!
