Videoguys Australia
Australia
Reviews (4)
What can I say… absolutely outstanding service! This has been the most amazing setup experience I’ve ever had. The team helped us get our tracking sorted perfectly and walked us through every step of the process. Everything is now working exactly as it should. Highly recommended — and a big shoutout to Fatimah for her expert guidance and support!
Developer reply ·
Thank you so much for the amazing feedback! 🙌 We're thrilled to hear that you had such a smooth setup experience. Huge shoutout to Fatimah for her expert support — we're always here if you need anything! 😊 <3
Wow – what can I say! The team at Hyve has been absolutely outstanding. Their support goes above and beyond – fast, efficient, and genuinely invested in helping their customers succeed. They worked closely with our company to resolve all the challenges caused by Shopify’s ongoing changes, and their dedication made a real difference. Truly top of the class – couldn’t recommend them more highly!
Developer reply ·
Thanks so much for the amazing review! Your feedback on restocking fees and Shopify store credit was spot on and helped us improve the app. Really appreciate your collaboration!
It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders.
Developer reply ·
Thanks so much for the great feedback! We're thrilled to hear the AI assistant is making a real difference for your team and customers. Helping lighten the load and boost sales is exactly what we aim for—glad it's working well for you!
Great support on this app. We highly recommend it! The only thing it needs a bit more flexibility in regards to styling options and additional features, like taking partial payments or full payments on preorders. but i hear this maybe coming. overall a very good experience !
