CRUZ LABEL
United States
Reviews (3)
The app has not been working and we keep getting a "500 Server Error" message.
Developer reply ·
Hi, Thank you for taking the time to share your feedback with us. We deeply apologize for the inconvenience caused by the “500 Server Error” message. This issue was the result of a small bug in our app, and we understand how frustrating this must have been for you. Our team took immediate action to address the problem, and the app is now running smoothly again. We’ve already reached out to inform you about the resolution, and we truly hope your experience with the app has improved since then. We’re genuinely sorry for the disruption and appreciate your patience and understanding during this time. Please know that we’re committed to providing a reliable service and are always here to help if you have any further questions or concerns. Thank you for giving us the opportunity to make this right!
The automatic email sending stopped working for us. We need to figure out a new form.
I am currently using the app during its 3 day trial and there were some tweaks to be made. The customer service is excellent and via chat, she was able to handle and resolve all the issues I had. The app is not perfect for every theme, so if there's an issue, I suggest talk to C/S chat and they will help you.
