Factory Direct Party
United States
Reviews (4)
Great app! Needed help getting set up, and they were able to help and fix my issue in under an hour.
We started using Grapevine mainly for the attribution reporting, and it's paid off fast. Being able to see revenue and AOV broken down by channel means we finally know which marketing is actually driving sales instead of guessing. The "how did you first hear about us?" data alone has changed how we allocate budget. Setup was quick, and it's genuinely Shopify-native, so it just works. The targeting rules (by order value, product, country, customer type) let us ask the right questions to the right people instead of blasting everyone with the same survey. And the MCP integration for querying our own data with AI is a nice touch that most survey apps don't come close to. Support has been responsive and helpful every time we've reached out. Easily worth the $25/month. Highly recommend to any store trying to better understand its customers and attribution.
Developer reply ·
Thank you so much for your detailed review Zack, it really is appreciated! It's good to hear that the attribution data is making a tangible difference, it's exactly the kind of decision-making we built the revenue reporting around. I'm glad you like our AI connector and it's good to know our support has been on-point when needed.
Great App, Simple, Powerful, and gets what you need done. One issue is with exporting companies. If you have over 500 companies, then you need to pay for the most expensive plan. EDIT: One day after leaving a review, they shipped a new feature that lets you filter which companies you want to export! Incredable
Developer reply ·
UPDATE 2026-04-24: Thank you so much! This was a nice coincidence that we were already working on the development of that feature, so it came out just in time for you. 🤝 Maris ----------------------------- UPDATE 2026-04-23: Hello, again! Letting you know that the Company Filters are available now. Please, let us know how this matches your expectations - by writing to our Support (we wrote you an e-mail from Support as well). Maris ----------------------------- Hello! Thank you so much for your nice review. About the Companies - it is hopefully a good coincidence that we are already working on the feature to allow to apply filters when exporting Companies - that will allow you to work with a smaller set of Companies without the need to upgrade. We will let you know as soon as it's done.
