Big Dog Bed Company
United Kingdom
Reviews (4)
Easy to load and use. Had a small glitch due to a pop up being blocked, but sorted now thanks to Harun. I'm really busy so didn't action his fix straight away, but he followed up to make sure all was well which prompted me to sort it - it was a small glitch - so thanks vm Harun for doing that :)
The app is simple to use, but does not allow the user to do very basic tasks without the intervention of the support team. Font cannot be changed, the position of H2 in the body of the tabs cannot be adjusted and the default position is completely inappropriate, closer to the paragraph above and much too great a distance from the paragraph to which the title relates. The support team is helpful and attentive, but it should be not be necessary to get them involved in very basic activities of using the app. The app is underdeveloped and should not have been released [Updated] Hello, we are so sorry about this issues. Its no problem for us to fit html or custom design to your theme. You can contact us by chat, located inside app configuration, or email us to support@singleton-software.com. We will do the best to make all fine like you need :) Best regards, Adam from singleton software
If I could rate less than 1 star I would. The app has slowed the load speed of the shop by about 50% and despite several efforts to contact support with regard to some liquid code they added, I heard nothing. This has been going on for several weeks now. The concept of the app is great - the delivery is terrible and I would like to remove it, but am concerned that if anything goes wrong with the removal process, there will be no response from the developer to resolve it. All promise, no delivery. And they approached me by email to adopt the app in the first place. There is no way I would recommend this to others
The tutorials for setting up are completely useless and if I cannot get it set up in the next two hours I an going to uninstall it
Developer reply ·
Hi, the integration of our app and your store is completed automatically when you install the app. In the tutorial in your Affiliatly admin panel we have explained all the different aspects of the app, but if you can not find your way in there, contact our support with your problem and we will help you!