Blaze DVDs

App was great at the beginning as it solves the issue of items being stolen or lost and doesn't cost you anything. However it has become more and more difficult for customers to file claims or even get a response so I reached out for a customer... and waited... and waited... 8 days later they closed the request.... without responding to it!!!! Will be deleting the app and offering my customers shipping insurance a different way from now on. Route made over $5,000 through my customers over the last 6 months (on top of anything they had to reimburse) but today I deleted the app. Guess 10k a year isn't important enough for them to answer their emails.

This app is the best of the best and their customer service is spectacular too. Wanted the widget moved on my homepage, I chatted with them and 5 minutes later it was done! Amazing!

As others have said... absolutel crap. Old app you could only upload certain collections or keep products from uploading by not putting a UPC on the product. New app? Nope uploads everything. Went from 400 products in my feed to all 1700 products we sell. Anyway to opt out of some of these products? Nope. Seriouesly shopify why push crap on your customers