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Coconu

United States

Reviews (2)

★★★★★
Shopify

Mina was great, answered quickly and correctly.

Developer reply ·

Thank you for your wonderful feedback! We're glad to hear that Mina provided prompt and accurate assistance. If you ever need more support, we're always here for you. From BOGOS team with love 💗

on BOGOS: Free Gift Bundle Upsell · About 1 month using the app
★★★★★
Shopify

Great idea, but the execution is not smooth enough. Having a separate email to the client is clunky, needs to be integrated into the Shipping Confirmation Email within Shopify. We still field all the emails/questions from clients regarding their shipment. No benefit gained with this product installed. I've also reached out to support and not heard anything back for over 48 hours. That response time is ridiculous for a company in this space as I can only assume our customers will also experience delays when they engage Route.

on Route ‑ Protection & Tracking · 20 days using the app