BuildWithPros
Denmark
Reviews (5)
Excellent support and a custom events feature that other pixel apps lack: Free app, full Conversions API support, and setup took minutes. Deduplication works and standard events arrive cleanly in Events Manager. The custom events feature is what sets it apart. Being able to define click triggers with a CSS selector, without touching pixel code, let us track outbound affiliate clicks that no Shopify-native tracking picks up. We ran into an issue where a custom event on a link added via a Custom Liquid block did not appear in Events Manager. Aleena escalated it to the product team, they investigated our actual store setup, and confirmed the event was firing correctly. Fast, technical, and patient throughout.
Outstanding support, even on a Sunday I contacted Judge.me support on a Sunday expecting to wait until Monday for a reply. Instead, I got a response within one minute of starting the chat. The agent understood the issue right away and fixed it quickly, and the result looks exactly as it should. This level of responsiveness and competence is rare. Highly recommended.
5 stars for excellent and proactive customer service! We experienced an issue that was resolved very quickly. What impressed me most was that the support team had already gone through our settings for the automatic synchronization with e-conomic and put together recommendations on how to avoid errors in our accounting – all before our scheduled Google Meet. It's rare to encounter such a proactive approach – they don't wait for problems to arise, they prevent them. Highly recommended!
Developer reply ·
Thank you so much for the wonderful review and for your trust in our team. We’re really glad we could resolve the issue quickly and help optimize your e-conomic synchronization setup before the meeting itself. Taking a proactive approach and helping prevent issues before they happen is something we always strive for, so it’s great to hear that this stood out in your experience. Your recommendation truly means a lot to us, and we appreciate you taking the time to share your feedback. Regards, Team Cloudify