ESSENTIALBAG

Sehr gute App, genauso wie AdressHero. Sie wird stetig weiterentwickelt und wird bald sicher perfektioniert sein. Danke für den Support auf Slack an Robin!

Highly recommended for serious Shopify stores I recently had a call directly with EL Mehdi, the CEO, and that alone says a lot about this app. The level of personal involvement and understanding of our business was outstanding. No generic pitch — EL Mehdi immediately understood our setup and offered very tailored, practical solutions. The app itself is extremely powerful: • Early dispute detection via Visa & Mastercard alerts helps prevent chargebacks before they escalate. • AI-driven dispute management based on fulfillment data, fraud signals, and customer communication. • Very cost-efficient compared to competitors charging up to 25% per dispute — this solution is significantly cheaper and pays for itself instantly . • Huge reduction in operational effort, allowing our team to focus on customer support instead of manual dispute handling. Support is exceptional and truly hands-on. Being able to speak directly with the CEO, get fast feedback, and discuss custom solutions is rare — and extremely valuable. If you’re running a store with meaningful revenue and chargebacks are a real topic for you, this app is a no-brainer. Thank you for the thoughtful review! We’re happy to hear ChargePay has helped streamline your dispute process and that early detection and support have made a difference. We appreciate you recommending us to other serious stores!