Out West Beads
United States
Reviews (2)
I struggled getting our digital downloads up and running until I found Filemonk. We've had it for several months and after figuring out the initial steps to load digital content, its worked great. After several months, I had a question, and Sandesh got back to me super quickly with a helpful answer, very good customer service. I really like how the Download now feature appears in the customer thank you email - its very helpful for the customer. Definitely would recommend this app.
This app was extremely easy to install and get running. I really like that they have a free plan that remains free until your business reaches a certain level - I wouldn't have tried it otherwise. It is very nice not trying to keep track of restock requests ourselves - would definitely recommend giving this app a try. It also doesn't slow down our site at all. The developers also provide reports about how many alerts go out and that is useful information to have. I use another app of theirs (Filemonk) and the team was very helpful and quick with the one problem I had. This app is so easy I didn't need any help on installation or management.