Time-Pieces.de

I recently had the pleasure of interacting with Simprosys customer support and was highly impressed by the professionalism and efficiency demonstrated by their representative, Sachin. He responded promptly, clearly understood the issue, and provided an effective solution within minutes. His courteous demeanor and expert handling of the situation reflect exceptionally well on Simprosys’ commitment to customer satisfaction. Excellent service overall.

First of all the app is very easy to configure and with basic knowledge also very easy to customize. You will have to do some trial and error but you will get the hang of the settings very quickly. I ran into a problem with setting up the delivery time information in our order confirmation email. I also have no clue about coding. Jay from the support team was very friendly and replied quickly and professional to my inquiry. The issue wasn't too easily resolved as it took a couple of trys to get the right configuration. Also that we are based in Germany and everything has to be localized surely didn't help the cause. Afer a short time (under 90 minutes) all issues were resolved and the app is working flawlessly. I am very happy with the support I received and recommend Setubridge to everyone without hesitation. Thanks again to Jay.