Kingdom DTF
United States
Reviews (3)
Did not hide the payments I told, specially credit card. I need to set only bank payment for high-value items or that are $1,000 and up. For me did not work. Using shopify basic plan. Update 6-17-24 I change the review from 1 to 2, but the description was not clear or said that this app have to be on Shopify Plus to be able to hide "credit card payment". Could be nice that this is well highlighted in description before someone installs the app and loses time trying to make it work when it will not work unless the person has Shopify Plus.
Developer reply ·
Dear store, Thanks for your feedback. I'm Rio, the founder of Puco. Based on Shopify's official announcement, from June 5, 2024, "The ability to rename, sort, or hide the credit card payment method is available only to merchants in the U.S. and Canada who are on the Shopify Plus plan" . You can learn more at this URL at the Shopify Help Center: https://help.shopify.com/en/manual/checkout-settings/checkout-customization#understanding-payment-method-customizations Puco always tries to bring the best features to Shopify stores, but it must be based on Shopify's limitations. This limit also applies to all other apps in the Shopify App store. It's a shame I didn't receive any messages or emails from you about this before you left a review. Thank you very much for installing Puco and giving your sincere comments. It will definitely make the application more and more complete. If you need any further support, please contact Puco via: support@puco.io All the best for you and your store. Best regards, Rio
Did not hide the payments I told, specially credit card. I need to set only wire payment for high-value items or that are $1,000 and up. For me did not work. Using shopify basic plan. Update 6-17-24 I change the review from 1 to 3, but the description was not clear or said that this app needs to be on Shopify Plus to be able to hide "credit card payment". Could be nice that this is well highlighted in description before someone installs the app and loses time trying to make it work when it will not work unless the person has Shopify Plus.
Developer reply ·
Hello Dear Admin, Thank you for your review. All reviews are important to us. This is not the issue of the app but Shopify API limitations and we already mentioned in the app dashboard. I think you missed to read the limitation of the app in app dashboard. Shopify API has a limitation, You can not hide or edit the Shopify payment method. Here is the screenshot of it https://prnt.sc/hcdUWic3VLFa . Using Shopify checkout function API you can not hide the Shopify payment method. Shopify mentioned it in the help URL, here is the screenshot of it. https://cdn.shopify.com/s/files/1/0711/8094/3678/files/hide_shopify_payment_method.png?v=1718094992 . I am really sorry but this is not the issue in the app but this is due to the Shopify API, app can not hide and show or edit the Shopify payment method in basic Shopify. Here is the full article of it you can read it. Article URL: https://help.shopify.com/en/manual/checkout-settings/checkout-customization#understanding-payment-method-customizations .
We sell high-value items and use shopify basic plan. This app do not let you hide credit card payments with the basic plan. All we want is for high-value items to show wire transfer option. Is very risky to sell high-value items and get paid by credit card since cards can get chargeback any time and you will lose the high-value item and money. You need to have shopify plus which cost more to make this app work at least to hide credit card payments option. Update 6-17-24 I change the review from 1 to 2, but the description was not clear or said that this app have to be on Shopify Plus to be able to hide "credit card payment". Could be nice that this is well highlighted in description before someone installs the app and loses time trying to make it work when it will not work unless the person has Shopify Plus.
Developer reply ·
Thank you for your review. I understand your frustrations about the Credit Card option. This restriction of not being able to change Credit Card option is imposed by Shopify and they require you to be on Shopify plus, in order to change the Credit Card option, if your business is located in US/Canada. This app has no control over it, as this restriction is directly coming from Shopify. This is a recent change by Shopify (5 June 2024) and we are trying our best to inform all merchants about it (by sending emails + this app shows this restriction inside the rules as well). Again, to re-iterate, this is a Shopify restriction and has nothing to do with the app (We have no control over this).
