Sensaphonics
United States
Reviews (2)
Looks like a pretty straightforward way to apply FedEx OneRate to our online orders, creating easier choices and cheaper shipping for our customers. I worked with Shashi K. to set this up on a Zoom call, and he was great - knowledgeable and patient, talking me through my questions and testing all rates before finalizing. We were online together within 15 minutes of my phone call -- very reassuring to know that the Support team is so responsive.
Had issues with the drag n' drop interface, which was super frustrating. But, thanks to the folks over at Shogun for being super responsive and going as far as collaborating on resolving the issue. Thanks again.
Developer reply ·
Hey James- thanks for letting us know, and I'm sorry to hear the frustration. Our Head of Client Support, Jill, is reaching out to you now. We inspected the page code and discovered some custom CSS in the theme that changes the display of "divs". When that code is disabled, the dropzones and sections return to their expected state. That code is located inside in the "theme.scss.liquid" file in the Assets folder of the theme. When you get a chance, could you please try removing that code and then let us know whether that has resolved the issues you wrote about? We are also happy to do this for you; Jill will request access to your store. We are here to help, and we will get this resolved ASAP. Thank you for your consideration. - Nick (Cofounder, Shogun)
