The Winfield Collection
United States
Reviews (4)
Nice app that does exactly what we were looking for. To add a free printed catalog to any shipped order saving our customers $3 for additional postage when purchasing alone. However, with that said, I did ask a question to them about changing the verbiage, and all I received was "Yes, it is possible" without any context as to how that change is made. Again, I love the app, it is perfect for what I needed, but perhaps a little further details would have been nice. Thank you, Jamie Wearer of Many Hats at The Winfield Collection
This app is invasive and produces search results from outside your website not related to your products in any way. I honestly feel this should not be acceptable by Shopify and will report as much. Example: We sell woodworking paper patterns in the USA. Search results show Harry Potter books in Hebrew.
Developer reply ·
Hi, I'm Vishal from the SearchGro team, thank you for flagging this. What you described is not how the app is designed to work, and we completely understand why it led you to uninstall. We've escalated this to our technical team to investigate. We've also reached out to you directly by email, not to ask you to reinstall, but because understanding what happened helps us make sure no other merchant runs into the same issue. We appreciate your candour.
Because we are using software with a specific import format, Datajet customized our order export flawlessly. They are always there for me when I mess things up, or need to update our settings. Mat is the absolute best! If you use M.O.M as an in-house database, then Datajet is the order export software you need with the support to get it done. Thank you so much!!!
Customer service is great and quick to respond. I love that I can upload the files and connect it to an already existing product. Other similar apps didn't provide access to already uploaded files and that was so disappointing. Thank you for an excellent app!
