Wigiwama B2B
Latvia
Reviews (3)
We’ve been using Modash for the second year in a row, and even though we’re always exploring and testing other platforms that might offer more services or even more accurate data, Modash is still the clear leader for us. What we really love is how fast they grow and improve – it feels like there’s a new feature or upgrade almost every week, and it’s because they genuinely listen to their customers. Shout-out to the lovely Modash team! Before Modash, our influencer marketing work was split across too many tools – Excel for collaboration data, Notion for tracking statuses, a separate affiliate platform on Shopify, AI tools for searches, email for manual orders and outreach, and more spreadsheets for calculations. Now, all of that lives in one platform. Honestly, such a relief to have everything in one place. This year alone, they’ve added so many features we asked for. We’d share feedback with our success manager, and either they’d roll it out surprisingly fast or give us exact deadlines for when it would be live. The team works incredibly well together, and it shows. For me, the new AI discovery tool is an !absolute! favourite. As a furniture brand, we often look for creators with very specific interior styles, and now we can actually find them easily. We’re already seeing how this tool keeps improving every day. Another big relief for us is being able to reach out to influencers directly through Modash. Even though we maintain a personal approach with influencers, the platform still gives us flexibility and efficiency. We’ve also been able to build a clear funnel within Modash, which has optimised our work by allowing us to follow structured steps for each collaboration.
took a minute to receive an answer to my problem but once i was connected with an agent the issue was solved in no time! easy and convenient :)
Developer reply ·
Thank you for your feedback! We're glad to hear that once you connected with an agent, your issue was resolved quickly. We always strive to make things as easy and convenient as possible for you!
The worst app. Do not waste your time and money even. The app caused such a mess in both our stores ( we used it for 2 of our stores). It randomly put our items for pre-order. The support did not provide any reasonable explanations or solutions. Sometimes they just responded "That is very strange" to our extensive emails stating that the app is not doing its only job correctly. We requested a refund several times but did not receive it. Extremely disappointed.
Developer reply ·
Update: Victoria, the issue that you had been facing with the app is resolved. If you would like to give us one more chance, I will personally make sure that you are up and running in no time. Once more, my sincerest apologies for the inconvenience. ================================================================ Hello to our friends at Wigiwama B2B Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Preorderly Pre‑order NOW. I want to extend my sincerest apologies for the negative experience that you had with our app. As discussed, the issue is happening because of the recently released Shopify updates. Our developers are already working on your issue and trying to get it fixed at the earliest. Please check your email for updates. We are working hard to get you up and running as quickly as possible. We have also initiated the refund for your both stores. At Preorderly Pre‑order NOW, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Preorderly Support Team
