msArtisan
Singapore
Reviews (2)
I have installed this app and after testing out, realised that the volume discount is unable to incorporate with my theme discount code. Customer service support, SanJay was very patient and efficient to explain the problem and guided me to solve this issue. Thank you for the help!
Developer reply ·
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope to resolve your issues promptly and keep you satisfied with our app always.
Installed Referral candy but didn't activate it because we were testing other apps. Realized that we were charged for 2 months when the app was not activated for use yet. Being new to shopify, we didn't realize fees start when app is installed, we simply thought it would start when we activate the app. JC was kind enough to convert the 2 paid months into credits so we can start testing referral candy. He provide some advice on how to better use RC too. thanks for the help.
Developer reply ·
Very glad I was able to help. Reach out any time if you need anything. - JC
