AUTO GREENE

Very helpful.

I've been using the SureCust App and have to say it's absolutely amazing and incredibly helpful for managing my daily tasks. The interface is user-friendly, and it makes handling forms and data so much easier. However, I recently ran into a frustrating issue where none of the forms were displaying properly on my device. I quickly reached out for support, and the team (or the representative—I think it was a "he" based on our chat) was extremely responsive and helpful. That said, I was a bit surprised and disappointed to be charged $50 for the assistance. Overall, the app is still a solid choice for anyone needing reliable tools, but potential users should be aware of possible fees for support. I'd rate it 4 out of 5 stars—amazing app with minor caveats.

not good, i was really looking forward to connecting through this app. too many obstacles (need a professional amazon seller central acc, need account verification, need to sync and assign all countries, error codes when trying to connect through feed.biz, could not get the feed.biz to change to uk kept defaulting to US) too much hassle to continue We're sorry you encountered so many obstacles during setup. We understand your frustration. We've reached out via email to assist further. Thank you for your review.

-1, is what i give for BigBuy, they are rubbish, the syncing is not an easy process, the updating is a very long process, when you send them emails, they either take 3+ days to respond or don't respond at all, and when they do eventually respond, it is for an unrelated issue. Yet, they have no issue taking money from your wallet, without any resolution to the problems affecting your inventory. Don't use them. update 14/01/2025. Bigbuy policy 3 to 5 working days for a refund, yet i'm still waiting. Is Bigbuy a scam ?? Dear Partner, we are sorry to read your comment. Regarding the synchronization with Shopify, if you need assistance at any step, please don’t hesitate to contact us—we’re here to support you. Additionally, we have a range of helpful articles on our website that can guide you through the process. As for the withdrawal from your wallet, we understand how important this is for you, and we want to resolve it as soon as possible. Due to current security regulations, we kindly request a PDF document with your IBAN from your most recent top-up. This document is essential to ensure the operation is carried out correctly and securely in your account. We know these requests can sometimes be inconvenient, but please rest assured that protecting your funds is our top priority. We’re still waiting to receive this document, and as soon as we have it, we’ll process your request without delay. Kind regards