Woodline USA
United States
Reviews (3)
Couldn't ask for an easier app to work with. We had numerous complaints with our old search app and it was not easy to adjust to the quirks of our (sometimes older) customers. Switching to Motive was SO easy. Mike Dawson walked us through in less than 10 minutes and the information that we are getting from the app is actually helping us understand and anticipate the needs of our customers. Did I happen to mention that it is 1/3 the price of our old app? Thanks so much for a great product. Keep up the good work.
This very powerful app has produced immediate positive results for our customers. It has already had an impact on customer satisfaction, reduced incoming calls due to frustration with not finding a product, and who knows how many abandoned searches it eliminated. Lauren has been just the best at explaining all of the tools and options available to us. Kudos to Lauren!
Our customers at woodline.com tend to be older and not always computer savvy. We received countless calls from them because they couldn't fathom or didn't like the dropdown menus. This fabulous app lets them see each and every one of our many variables and allows them to purchase multiple sizes without having to click back and forth. Customer service from Capacity Web Solutions could not have been better. They helped us the whole way and truly listened to what we needed. We would highly recommend this app for speedier checkouts. Our only wish is that we had this three years ago.
Developer reply ·
Many thanks...