Cute Camera Co.
United States
Reviews (4)
App is having issues with pushing new collections. Their support chat button does not work. Their onboarding team cancels their meetings at the last min. I am paying a good amount of money for an app that seems to be hardly functioning and has no support.
Developer reply ·
Thank you for sharing your feedback, and I’m really sorry to hear about the frustration you’ve experienced. That’s certainly not the experience we want anyone to have. Regarding the onboarding meeting, it unfortunately had to be rescheduled due to an emergency conflict on our side. A rebooking link was sent so we could find a new time as quickly as possible, but I completely understand how last-minute changes can be frustrating especially with a limited time frame due to the timezone difference and I apologize for the inconvenience this caused. We also want to make sure the issues you mentioned are resolved promptly. We are here to help and would appreciate if you could email more specifics of the issue to us at support@depict.ai. We’d really appreciate the opportunity to look into these with you and get everything working as expected. Thank you again for your feedback. It helps us improve and we’d love the chance to make this right.
The team behind this app is as responsive as the app itself. It's a well designed app that is boosting conversion rates already. Happy find. Thanks guys!
I love the ease of use and the inherent transparency this app offers to affiliates. What's even more impressive is the fact that the founder and developer was answering my questions in the Help chat!
Great product and support team. The numbers do not lie, has helped create a more seamless check out process. 1. improve conversion rates 2. increase sales
