Plenty Jewelry
Malaysia
Reviews (4)
Really appreciate Aleena doing a great helper to solved my issue!
Developer reply ·
Thank you so much for your kind words! We're truly glad to hear that you had a smooth setup experience and that our support team could assist you step by step. Your feedback means a lot to us, and we're always here whenever you need further help or have any questions. We appreciate your support! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. -Helixo Support Team
Really appreciate their service and helpful! First time try the cashback apps from DOLLAR LABS!
Support always no reply, and "Your message wasn't delivered to support@apexapps.shop because the address couldn't be found, or is unable to receive mail. Email not support? I Edited: First, customer service really bad attitude ( Hey, why would you leave the 1 review? I gave you support, answered you your questions. That's not cool from your end..) Before this happened, I’m asking about the issue at Live Chat but 1 week ago never reply. Second, I have facing another problem not sure why can’t active both campaign at the same time, cause the issue in campaign can use geolocation different countries will show different campaign. But developer reply unfortunately is not work. Why developer reply suddenly? Cause I found this developer partner apps email address, send to them mention all this issue. Final receive from this developer app reply immediately. 3 stars final!
Developer reply ·
Hi — thank you for taking the time to leave detailed feedback. We’re very sorry for the frustration you experienced. We recently assumed ownership of the app, and part of that transition involved rebuilding the entire support system, including fixing email delivery issues and improving response quality. We never want anyone to feel dismissed or spoken to poorly — that’s not acceptable to us. If there’s anything still unresolved, we’d genuinely appreciate the chance to make this right. Please contact us directly at apex@piricgroup.com, and we’ll take care of it. Thank you again for your honesty. — Apex Team
