Engwe-bikes-EU
Hong Kong SAR
Reviews (3)
The customer service staff were very responsible and responded efficiently.
Developer reply ·
Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Kieran Transcy by OneCommerce
The app is super intuitive and runs smoothly. Great design and fast performance—highly recommended! The customer support has been really helpful and responding to my each question timely. A special thanks to Hazel and Logan, thanks for your help!
Developer reply ·
Hello Engwe-bikes-EU, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Why can't I reach customer service during the working hours in India now? I have tried contacting you for three consecutive days, but there has been no response. There is also no live chat support available. This was not the case before; the customer service used to be very prompt.
