Kashvii

Good day, This is Jenny, the Supervisor of the SEOWILL Team. I’m really sorry to hear about the issue with your website videos. We have checked our records and couldn’t find any previous support request from you on this matter. To help you resolve this as quickly as possible, could you please share more details about what actions you took before the videos disappeared? Please rest assured that our team is fully capable and ready to investigate this for you and help restore or fix the issue if it is related to our app. We appreciate your cooperation and look forward to assisting you. Best regards, Jenny

Thanks for your feedback, we’re sorry your reviews aren’t showing on your store. This can sometimes happen after a theme update, as changes in theme files/settings may affect how app widgets load on the storefront. We’ve already reached out privately to help investigate and get everything displaying correctly again. If you’re able to reply with your storefront password (if any) or allow temporary theme access, our team can quickly identify what changed and restore the widgets for you.