Sweet Pea's
United States
Reviews (2)
This app came recommended by a fellow retail entrepeneur. I shifted from Lightspeed/TouchBistro (DON'T EVER SIGN ON WITH THEM) and Square so I figured I would have some challenges migrating my customer base and their points. Sure enough, I had several challenges over the first month and I was super concerned about losing my amazing customers. I am happy to say that Appstle stuck with me every step of the way. I asked for a lot of help over the chat and they were quick/responsive/helpful. They got me to the right person, URI, to help with my tricky situation. I checked out a lot of different loyalty program apps and this one gave me everything I needed, along with excellent support, and an extremely reasonable cost. Switching to Shopify has felt super scary, but finding a team of experts who could assist me in the migration is the only thing that made it work for me. Appstle, has a great team of experts, an app that covers every single detail, and a price point that cannot be beat.
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
If you are looking for the best experience for e-commerce at an amazing price point don't even hesitate. Sign up and get going! Sadly, they did not have the features I needed for the POS side of my business. At the time of this review I would need to pay their development team to import my existing customers' phone numbers, and when setting up POS redemptions, I cannot select an entire collection. Their developers could make this happen for an additional fee. I have too many products to enter to make this work for my POS, and I just don't want to simplify what we have been doing for three years for fear my customers will have a negative response. If you want a simple, easy-to-use system for the POS, this will also work beautifully! I really wish I could have made it work, but I am already too far into my loyalty program to change it now.
Developer reply ·
Hi Sweet Pea's, This is Maxxie from BON. :) First off, thank you so much for sharing your valuable feedback with us. We truly appreciate your input regarding the need for importing/syncing customer data with phone numbers, and the ability to apply POS rewards to specific collections. 1. We've just optimized our POS Amount and Percentage discount rewards, so now you can choose to apply them to specific collections. 2. As for phone numbers, we completely understand that you primarily collect customer info via POS, and phone numbers are becoming an increasingly important identifier. While this isn’t natively supported yet in BON, rest assured that we’ve forwarded your suggestion to our Product team for further research and consideration. Since this would involve deeper integration and data handling, it’ll take some time to fully evaluate, but we genuinely see the value in this and will keep it on our radar. Once again, thank you so much for helping us build a better product - your valuable feedback really does make a difference. ❤️
