Trader Trove
Australia
Reviews (2)
was great for a while but then sync didn't work anymore so after 3 months of trying to fix and still having to pay for it. I uninstalled.
Developer reply ·
Thanks for writing in with your feedback. We are very sorry to hear you encountered some problems with the app. Our team has reached out to see if they can help make things right. Please keep an eye out for an email from our team. We are always happy to help our merchants when facing any roadblocks!
Worst app ever , takes ages to get any support and even longer for the package to get picked up, (if it gets picked up)Please beware of this one if you dont have people wanting there items promptly this is the app for you. oh did i mention the customer service was slow or even none existent?
Developer reply ·
Hey Trader Trove, we're really sorry to hear about your experience, we know it's frustrating when this happens. Shippit is shipping software that connects you to the courier - we're not actually a courier service. As you know, couriers have been incredibly pressured with the increase in deliveries since the start of coronavirus. Shippit offers in-house support for deliveries booked on our accounts, unfortunately if the delivery was booked with one of your own accounts, we can't access that data for you. Would you mind letting us know which courier it was that didn't pickup your delivery or provide the tracking number so we can look into?
