Sheifu
Germany
Reviews (3)
I genuinely like the concept and overall implementation of the app, and after further clarification I am adjusting my review to 4 stars. That said, the described bug was real and must be fully identified and permanently fixed to ensure stability for live stores.
Developer reply ·
First, we sincerely apologize for the frustration and inconvenience this situation has caused you. That was never our intention. Our technical team has carefully investigated your store and confirmed that everything is working correctly on our end. We’ve emailed the detailed — please kindly check your inbox. If the clarification addresses your concerns, we would truly appreciate you reconsidering your review, as it significantly impacts our brand reputation. We remain available and happy to assist further if needed. Kindly consider this apologize & make the adjustments.
Great Support, Great App
Developer reply ·
Dear Sheifu, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
