KELEN
Japan
Reviews (3)
いつチャットで質問しても対応が早くて、的確で、親切です。 今回はhanaさんが担当。前回の人もとても親切でした。 また困ったらよろしくお願いします。
I am very satisfied with the speed and accuracy of the customer service. The app did not show up after setting it up. I thought the reason was probably due to a conflict with another similar app, but the solution was not clear to me. So I contacted them via chat and they got back to me right away and within minutes the problem was solved! I was very happy because I thought it would take a long time to get a reply because of the time difference. Thank you.
Developer reply ·
Hey there, We are happy to hear that our team and app suit your needs. Our support team is available 24x7x365 days to help our valuable merchants with their requirements. Please let us know if you face any issues with any of our apps; we would gladly assist you at any time!
It's like magic to be able to translate into any language in the world in just a few minutes. The support was also very helpful and even a beginner could set it up quickly.
Developer reply ·
Hi 朋子 前田, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency
