10 Crystals
Ukraine
Reviews (6)
Charged for nothing. How to cancel subscription if app is already uninstalled?
Developer reply ·
We’re sorry for the confusion regarding the billing. Our app provides a 7-day free trial to allow for full testing. Since the app was uninstalled on the 8th day, the Shopify billing system automatically processed the subscription charge for the upcoming month. Please note that once an app is uninstalled, the subscription is cancelled automatically by Shopify and no further charges will occur. If you have any further questions, we are happy to help via our support channel.
I paid for the App twice. Once I downloaded it and after I uninstalled it. Insane. Dissapointed. Don't recommend
Developer reply ·
Hi there, Please reach out to us via support "support@jediapps.com" or via live chat in the app and let us help you with any issues.
Awesome! This is the most intuitive and effective App, plus I've had great support and customer service from Linda and Ivy! It was fast and efficient. Highly recommended! If you search for running banners, labels and trust icons this is a great choice.
