Halberstadt’s on Broadway
United States
Reviews (2)
Looks terrible on the site and when you try to delete the app, it leaves code on the site so it breaks other apps.
Developer reply ·
Hi, Sorry that you were having a bad experience. Here's what happened. You installed our app twice on November and December 2021, and used it until April. You had 3 support tickets opened. All three tickets were responded to immediately in minutes, yet there was no response or acknowledgement from you. We also tried to reach you directly - yet no response. Please check your email system as it may have been blocking our support responses. Also, while you have been using our app, you had another search & filter app installed at the same time. This may have caused a conflict on your store's front end. There is no code left by our application on your store. We are happy to help you out. Please contact our support@fastsimon.com and leave a phone number in case our email response is blocked. Thanks Fast Simon team
This app hardly works. Images don't sync and customer service is really really SLOW. Do not recommend. Answers to issues take about 15 hours!
Developer reply ·
Thank you for your feedback, we are sorry to hear that you've had difficulty with SKU IQ. Our team is researching your case and someone will be reaching out soon to make this right! UPDATE: Our support team has resolved your issue and reached out to have you verify. Thanks for choosing SKU IQ and we hope you have a better experience going forward!
