CHAT-MALO Paris
France
Reviews (2)
We haven't had the opportunity to test the app yet but where Customer Support is concerned this has been the best experience we have had with any App! We even received support to install the app over the weekend which really wasn't a service I was expecting. When installing the App there are options where to place the buttons and what the final page should look like and although you cannot do it yourself the support has been provided in real-time through a messaging app. 5 Star Customer Service
Developer reply ·
Thank you for your awesome review :D It is my pleasure to provide the service we provide. Helping wonderful merchants like you makes my day everyday. I was glad to set up the preorder for you and answer your questions. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
We needed an appointment booking app that allows our clients to book an appointment slot in our shop for fittings. We love the variables of this app for the following reasons: - offer free appointment bookings to our clients that in our case are not linked to a paid service like classes, workshops, consultancy, etc. You can of course also offer paid service bookings with this app. - clients can easily change or cancel the appointment - clients receive an automatic reminder (e-mail, phone) - linked to POS - ability to change the number of appointments that can be made within the same time slot (for us important depending on how many persons are available in the shop) BEST FEATURE = is the incredibly quick service & support that this app provided. I tried the app last night but couldn't install it properly and didn't understand its capacity and/or limitations and whether it would work for us. After looking at many different similar apps, I decided to book an appointment with Appointo and was able to book an appointment the following morning. I had amazing support in installing the app. It was particularly helpful because once they know what you need they make the entire process so much easier. The app itself is very easy to use and manage especially once it has been installed. The installation was done within 30 mins and was also helpful in understanding all features in one go.