Closet Core Patterns
Canada
Reviews (7)
Ian is always responsive and very helpful. He has been there since we migrated, helped answer all our questions, helped us migrate, and set up our store correctly, and is there to answer all our questions and fix any issues we might encounter. Strongly recommend this app. Helping get your store set up the way you wanted has been a pleasure, thanks for the kind words! - Ian
We have been using this app for a while, this time we wanted to update our templates to multilanguage, and while the instructions were clear, I had a few quesitons, and Gabriela was very responsive, respectful and knowledgeable. Get this app if you are considering it!
This app is easy to use, it has a straightforward layout. Eric is always very helpful and responsive. I strongly recommend it. Excellent!
Our website has a lot of custom features so it wasn't able to be installed automatically but the team was SUPER prompt and helpful in getting it set up, even going on a quick Zoom call to make sure it looked like I wanted it to. Highly reccomend!
I could not be more unhappy with this app and the complete lack of customer support I received. I've been using it for years and it's always been janky and unpredictable. For the past 9 months or so we've been getting daily import errors; sometimes entire months of entries were not imported. Initially they were helpful and helped fix things when they broke, but it's gotten super bad in the past few months and now no one even bothers replying to my messages (I've sent at least 2 email in the past ten days with no reply). Current issues: thee app doubled a bunch of transactions so our books are totally messed up. AND now I just figured out that it's not able to import any orders from Germany for some reason, so every day I get error messages for all our German orders. In short, this app is the worst, it continues to degrade and break in weird and new ways, and good luck getting any meaningful help from customer support. Switching to Quickbooks Bridge, and will not be using any Bold apps going forward.
