caeloria
United States
Reviews (2)
Issues with subscriptions -> example if customer subscribed for $100 -> and their next order date they need to be charged $100, a lot of times they will get charged only about $5 -> which doesn't make any sense. Really critical issue, be careful when using this Apk, we noticed this too late, and lost so much money because of it.
Developer reply ·
Hi Patrik, Thank you for the feedback and I'm sorry for the stress this caused. Unexpected renewal totals are never something a merchant should have to deal with, and your frustration is completely understandable. To give the full context: the root cause was a Shopify platform bug affecting fixed-amount discounts on multi-currency subscription renewals. It impacted every subscription app on Shopify, not just Kaching. We identified the pattern, reported it to Shopify with a full reproduction, and shipped a workaround on our side to protect merchants while their fix rolled out. Full technical write-up here: https://community.shopify.dev/t/discount-function-fixedamount-gets-double-currency-converted-on-subscription-renewal-orders-in-multi-currency-stores/32271 We're already working with you directly to review every affected contract and make sure future renewals charge correctly. Our team is fully committed to resolving this for you, so please keep the conversation going with us, and we'd be grateful for the chance to earn back your trust. Erikas | Co-founder of Kaching Appz
Pijus helped me do customization on the bundles really quickly and duplicate what I wanted! Really good app since Shopify discounts are very messy and not fully compatible with each other.
