Rare Beauty

Our BNPL provider needed verification before approval, specifically at the payment step rather than login. Support configured a custom trigger point at the payment method selection step. Now the verification only fires when someone selects BNPL, not for credit card orders. Surgical precision in where the verification appears.

Wanted low-stock email alerts for store managers. Support set up per-location threshold notifications — each manager gets an email when any product at their location drops below 5 units. No more morning surprises about empty shelves. Each manager only sees their own location's alerts.

Alert emails were text-only and I couldn't tell which product changed without clicking through. Support configured the rich alert format that includes product thumbnails alongside price changes. I can now scan the alert in seconds and prioritize which changes need a response. Visual context makes a real difference in response time.