S&L Beauty Company
Canada
Reviews (4)
Developer reply ·
Hi there, This is Maria - Customer Support Manager from EComposer. I've checked your chat with our team & we’re truly sorry to hear that you encountered difficulties while publishing your page and that your previous content was not retrievable as expected when reopening the editor. We understand how frustrating that can be, and we sincerely apologize for the inconvenience this caused. In fact, EComposer currently offers several options to help users save their work and avoid data loss — including Export Current Layout, Auto Save with the Revision tab, Save to Histories, and Save to My Template. We will double test your case & make sure they're working properly. We noticed that you're currently building a landing page, and it appears that it’s still incomplete. Our team would be more than happy to assist you with both technical support and UX/UI advice to help you get the most out of EComposer. I hope to talk to you more — we’d truly appreciate the chance to support you further and hopefully turn your experience around. Best regards, Maria
For a long time, I couldn’t understand why my product descriptions weren’t updating across English variants (e.g., US, CA, AU, GB). Shopify support repeatedly redirected me, suggesting conflicts with other apps, which caused significant delays in resolving the issue. It turns out the Translate & Adapt app itself prevents automatic syncing of updates between English language variants. If I hadn’t figured this out on my own, my product descriptions would have remained outdated indefinitely, negatively affecting my store’s accuracy and user experience. This limitation is highly inefficient and creates unnecessary manual work.
Great support from Nagaraj! He helped me set up back-in-stock alerts and preorders seamlessly. I had an issue where preorders conflicted with my ‘buy X, get Y’ discount, and Nagaraj quickly identified the problem using the Shopify support page. Super helpful and knowledgeable – highly recommend!
Developer reply ·
Thank you for the fantastic review! I'm glad I could assist with setting up back-in-stock alerts and preorders, as well as resolving the discount conflict. If you ever need further assistance, we are always here to help you! - Nagaraj / Technical Support Specialist
Amazing support! Oualid was able to help me with an importing issue from another app. The UI is intuitive
