Curafyt
Belgium
Reviews (4)
Very helpful and quick customer service! The app is easy to use and has way more valuable features than the free shopify one.
Developer reply ·
Thanks for the shout-out! We're glad you value our quick, helpful customer service just as much as our feature-packed app—better than the free Shopify one! Your feedback fuels our drive to excel.
I have been using this app for quite a while now, and apparently, there is an issue now with my login page. I have sent the customer support already two emails on three different addresses. After more than a week still no reply. Customer support is really really bad!
Developer reply ·
I'm sorry you feel that way. From our support records, we have sent you over 10 emails in responses to your many emails you've sent us over the last few months including an email we responded with today. Many emails you've replied to. Indeed, we always reply to emails we receive - very usually within the same day. If we did not reply to your email, it likely means that it was not sent to the correct address ( help@taloncommerce.com ). Our replies may have been spam filtered on your end. It could also have been spam filtered on ours though we often check for that.
I used the app to install my custom font. The support was excellent and the issues I had were solved quickly. After some small changes in my theme, the font is working perfectly on my shop
The app is easy to use and the customer support is very good. I had some issues translating certain pieces of my homepage, but figured it out with the help of the support team.
