Hatch Group Inc.
Canada
Reviews (2)
The app is stuck at the pricing page, this was after investing hours setting up the products in the app. The support has been spotty at best. (Will update if things get better)
Developer reply ·
Hello Team Hatch Group Inc., Our Customer Success team has reviewed your case and has already reached out to you via email to help resolve this. The issue with subscribing to our Free or Paid plan on the pricing page can usually be fixed with a quick hard refresh or a small store-specific check from our side. We have shared more details over email on the steps we can take to resolve this. We sincerely apologise for the inconvenience caused and are confident we can sort this out for you quickly. Please reply to our email so we can assist you on priority.
The great app for fulfilling the complex tier pricing by product variants as well as the customer by tags. And also it is the only app with import/export feature. The product support is amazing and solved my request within 15 minutes. Thank you team!
Developer reply ·
Thank you so much for your glowing feedback! We're glad that our app has been instrumental in managing complex tier pricing and customer tagging for you. It's fantastic to hear that our import/export feature has been beneficial as well. If you have any more questions or need further assistance, please feel free to reach out anytime. Best regards,
