Sproutz
Netherlands
Reviews (3)
I've found a bug in the software but therefore I got refunded. The problem: this app can't generate unique SKUs. When you create a product with variants, it does assign unique codes. But create a new product afterwards, and it just duplicates the same SKUs from the previous variants. I trust the developers will fix the bug.
Developer reply ·
Hello, Have you had a chance to check the demo video we sent you by email? If you set the correct starting number, you shouldn't get any duplicates. If you're still facing any issues, could you please share more details? We really want to help fix this, but on our side everything seems to be working well. We truly hope we can improve this review, as it can really hurt our business. We've been doing our best to help, but we haven't received any replies to our emails. Thank you, and we look forward to hearing from you.
Unfortunately, they weren't available via chat or email. the SKUs generator are numbered oddly and automatic SKU generator seems not to be working anymore (for Products and/or Bundels). There are also UI issues. It seems this app is no longer supported or updated. Edit 18-06: it seems they working on fixing the issue, in the end we choose to build our own implementation but I hope the bug is fixed for other users.
Developer reply ·
Hi, thank you for the detailed feedback — we're sorry for the experience this caused. We did receive your message and replied via our support inbox, though it seems it may not have reached you — we're sorry for that gap and are looking into why. To clarify: Skywalk is actively maintained, and in this case we identified and fixed the SKU numbering and auto-generation bug you described shortly after hearing about it. If you're open to it, we'd genuinely welcome the chance to show you the app working properly — and to hear more about the UI issues so we can address those too. Please feel free to reach out anytime; we're here and we're listening.
Great support and help from Judge.me, integration with Shopify is also amazing.
