Yvana Hahn

The app is relatively straightforward to use and has most features you need, but it's constantly being updated with new features! The best part, though, is the chat support if you need assistance. Of all the chat supports I've had to use (in terms of other Shopify apps), they're definitely the quickest, most responsive, and most reliable at any hour of the day. Certain things could use improvement like with the email template customizations, but it's negligible since I use another app for my emails anyway and Appstle works with the app I use.

The app itself is a bit confusing to navigate, though this might be due to my unfamiliarity with the app and the language of using a new platform. However, I had a great experience recently with the customer support chat. Very helpful, responsive, and in my opinion, deserving of the 5 stars. They were able to change and fix all my issues on their end while thoroughly explaining what was causing said issues—even showing screenshots pointing out where the problem was and what was changed to fix the issue. Would recommend!