Teminis.lt
Lithuania
Domain and emails come from public search results and may be outdated. Terms of use
Reviews (3)
So I have a situation where I have used this app for almost a year. So in a sense I am an old customer. I have a free subscription, and I have asked them to move this app to my other store, which only diference is the language (and for that reason I want to close my first store), so basically, to do that, they are forcing me to take a business plan. I would understand if that was another store, a different product, other business - but now it is identical and the only difference is language... Don't get this app, because you can get the same functionality just by asking AI to do that. And as you see they will use every opportunity to make money from you.
Developer reply ·
Hi! We are sorry for the confusion and any misunderstanding that occurred. We always appreciate open feedback from our merchants. However, to clarify the situation: your first store was on our Legacy Plan, which was available only when we were initially launching our app for early users. As we previously mentioned, our app will remain completely free for your current store for as long as it stays installed. When we first started, we offered the app for free to gather crucial feedback from early adopters like you. Since then, the app has become significantly more advanced and feature-rich. To cover our operational costs — including servers, customer support, and ongoing development — we have had to move to a paid model for new users. We still have a free plan available, which you are welcome to use on your new store. Since it includes some feature limitations compared to our paid tiers, we also made a special exception and offered you a dedicated discount on the paid plan as a sincere thank you for your early support. So if you decide to use our app on a new store in the future, we would still love to honor our promise and provide you with an exclusive discount. Best regards, Tanya | NexusMedia Support team
installed and not working
Developer reply ·
Thank you for your review. We genuinely care about every customer's experience, and we'd appreciate the opportunity to understand what concerns you may have had. We couldn't find any support request from your end, and our team is available 24/7 to assist with anything you need. Please don't hesitate to reach out — we're confident we can help resolve any questions you have.
I have just started using this app and done my first scan. Obviously, it came up with a few errors that I did not know how to resolve, so I have contacted support. Krystal has supported me during the process, well, more likely has done everything for me ;) which is actually very great, because you don't need to stress about whether you get and do everything correctly. It definitely took less time than I would have had to do it by myself. Great work!
