Lone Star Adhesive
United States
Reviews (5)
Javid was very helpful and attentive.
Developer reply ·
Thank you so much! We love hearing that you had a great experience. Our entire team works hard to keep our support fast and attentive, so knowing we hit the mark for you means the world to us.
We've used this app to help deliver digital products to our customers for almost two years now. It has worked really well and we're happy with it!
We've just begun working with this app, and all suggestions have been implemented or clarified immediately! I love how responsive and helpful the team has been and look forward to seeing how much more this app can possibly improve. It's saving me a ton of time and resources!
Developer reply ·
Thank you for the kind words! Glad it's saving you time. Lots of new features on the way.
It helps notify people of the app who may not otherwise know we have one, which helps streamline marketing for us. Thank you!
We began having issues with orders not pulling into the META app, then when we sent in tickets for support, despite having paid for 24/7 support, it would take days to receive a response. The response would be about our ETSY integration, which had also recently been deleted, but was not an issue. We spent the majority of this month asking for and waiting on answers, leaving customers in the balance and essentially wasting the money we spent on a plan for better service. Requests for a refund after pointing this out were ignored, or we again were asked about Etsy. It was disappointing to say the least, but we have to make the best decision for our customers and finally give up on this app and the money wasted.
