Standard Diesel Direct

I used chat support. The agent had outstanding responsiveness, was very knowledgeable, and there was no language barrier. The issue was resolved while the chat was in progress. Truly the best chat support experience I've ever had. Update from 6/26/2025 review: had what I was told was a rare error in the app. Chat support got right on it. The issue was escalated and solved the next day. The app continues to do what it claims effectively. It's a little pricey, but when all is said and done, I wouldn't be able to accomplish certain tasks without it. Thank you, Allan! Update: 07/06/2026. Had an issue with a file that had been deleted and that broke the app. Billy tracked it down, fixed it, and confirmed the result. Well done, Billy. Thank you.

Appears to be in beta testing. Continually having to contact support to address features that don't work. Each time I received a response that said a new release was coming the following week to address issues or install some of the most basic needs of an app like this. There is no "universal" product option (supposed to be in an upcoming release), the plate/vin lookup returns error code (to be updated in upcoming release), there is no option to download data once installed (supposed to be available in upcoming release). Of major significance is that the data is stored in the Tags field and is never cleaned up by the system. That is to say, uploading a data file creates Tag entries. Deleting the data from the system does NOT remove it from the Tag field, so subsequent data uploads simply adds to the Tag field. I had products with up to 5 redundant entries in the Tag field. As there is no way to remove them in the app, I have had to download a mass data file (using Matrixify in my case) and manually remove all the garbage Tag entries this app made. Most importantly, the filtering algorithm does not return correct results in several conditions, which makes the app useless. I have now used up all 7 days, with 5 days worth of notifying tech support of problems. At this point they seem to have quit responding. I am uninstalling the app.

I am truly surprised that this app is free. (*SEE UPDATE BELOW) The form building process is simple, the integrations are powerful, there is significant flexibility in the types of fields that can be used in the forms, and the forms can be relatively lengthy. The "back end" mailing options and ability to integrate with SMTP servers and data collection options such as Google Sheets was exactly what I was looking for. In short, this is the first app I have found that meets every wish I had when I decided to abandon the previous configuration I was using. For it to be literally exactly what I was looking for AND be free is just remarkable. *It is no longer free, at least, the features that I need are no longer free. I've spent several hours creating forms, making the connections for data to be transmitted to Google Sheets, setting up email notifications... now I am only able to use 2 of the forms I've been creating, Google Sheets is no longer available, and removing their branding is no longer an option (I was told that to remove their branding I had to write a review, which is why I did it in the first place)