Pawsome Couture®
Ireland
Reviews (2)
My first bad review I've ever written. Had a DMCA many years ago which was resolved immediately.. and this outright banned our brand from using this core feature under "AUP"; quite shocking really with no leeway or grace period. Notably, we have probably one of the lowest complaint rates in our industry and run a squeaky clean account. I downgraded from our Shopify Plus plan over this, while being a loyal customer since 2015. Looking at alternative platforms instead. In the meantime, we have applied to Sezzle which seem much friendlier and are delighted to work with us. Shame.
Developer reply ·
Hi there, thanks for taking the time to review the Shop sales channel. Sorry to hear about your experience and trouble with eligibility for our Shop sales channel. If you were deemed ineligible for certain features, you should still be able to install the channel. Your customers will continue to be able to take advantage of order tracking, viewing recent orders and seeing the available contact information for your business. If you want us to take a closer look at your ineligibility circumstances, and to see if there's a way to rectify the matter, please contact us directly after logging in via this link on the Shopify Help center - https://help.shopify.com/en/questions/shop-app#/login so that we can authenticate you as the account owner and investigate this for you right away. Best wishes, Brian, Shop Support
Very helpful support and the functionality is great. It's a nice addition to have in the arsenal aside from email. Would recommend as a way of diversifying traffic at a much cheaper cost.
