Lost Tag
United States
Reviews (7)
This app was honestly GREAT for years, but as other reviewers have noted, an update was made recently that forces my shoppers to land on my site with Canadian settings. There is no way to change the URL they prepopulated with "en-canada". This is happening with the "Products" component in the email builder which is obviously the the most important thing to do right. I had a huge campaign that depended on this email and only realized afterwards that all the product links were broken. So many lost sales because of this....
Overall very good for my needs. The just launched embedded printful app in shopify doesnt enable me to work any faster. I cant tell which actions should be taken there that would be time saving. Training material or live walkthrough would have been nice to learn about what functions are available there.
Developer reply ·
Thank you for sharing your feedback with us! We're glad to hear that our platform meets your needs. We also appreciate your suggestion regarding training materials. We'll certainly consider this for future improvements! If you have any specific questions or need assistance, please feel free to reach out to us directly via email feedback@printful.com. Our team is here to help and provide support whenever you need it!
I don't even know where to begin with the number of issues trying to connect my shopify store to tiktok. This app is wonderful if you want to spend several weeks trying to get integrated only to come out of it with a permanent & automatic TikTok Shop closure due to "Shop Compliance Incorrect Registration Information - Shop Closure". Attaching your EIN paperwork from the IRS apparently is not enough and they offer no proactive support when this will happen to you. I get that it must be this way due to them trying to avoid fraud cases maybe? but it is a rather complicated set up and I am sure I am not the only store that is simply missing some setting somewhere that would be an easy thing to fix with a little assistance. I am sure I could fix this shop violation easily as I am in fact a valid business with the proper paperwork and not a fraudster, but honestly this onboarding experience has taught me that this is not a selling partnership I want to pursue and I will stick to just marketing on TikTok which is an actual good experience. I think its just the shop experience itself to be honest and I also can only imagine the type of issues they had early on where these types of hurdles needed to be put in place.
So far set up has been super easy and Anna in support was incredibly quick and responsive. I am starting with the Free plan to trial run as we are just starting out, a lot of the features I want are behind the pay wall of the first tier (like birthday points) but I am thinking there is enough in the free that it will be a great way to start loyalty on my shop!
Developer reply ·
Hello Lost Tag, We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰 In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com. All the best, Mia BON Team