CannaPlates

I had a coding issue and contacted both shopify and Avada support. Both sides were committed to help me. Response time was with in minutes of me putting the help requests. I managed to figure out that the code problem was myself (placement of the Avada code in the Shopify snippet was the issue), but I do want to thank both Shopify support (Kemberly!) and Avada support (Liz!) for their super fast replies and even though I did manage to fix the code issue myself, I do appreciate both support teams! thanks!

Absolute trash app. Had a very simple issue with the loyalty button not working/displaying (opening) properly. I set everything up the night before and it was all working correctly. Next day it had changed location on my website and totally stopped working. I asked for help to find out what was going on and the best they could come up with was asking for access to the backend of my website. HUGE red flag right there. I refused and deleted the app. There was nothing wrong with my website. 2 days after I deleted the app, I get an email from CS saying the app was fixed without needing access to my website. Again HUGE red flag. Do not use this useless app. They wasted 3 hours of my time during the set up, I emailed over 1,000 customers to let them know about the loyalty program and the next day it was broke. My time is very valuable and so are my customers time. 100% waste my time garbage app in my opinion.