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Seeds of Wonder

Australia

Reviews (2)

★★★★★
Shopify

I installed Blockify after noticing a significant increase in traffic from suspect locations. As someone who's had a few bad experiences with new apps, I was nervous, but Blockify turned out to be straightforward and easy to set up. It took no time at all, and there were no nasty side effects to my store! What I love most is the ability to block specific locations and IP addresses (on the paid plan). These features have been crucial for managing unwanted traffic. Plus, being able to view detailed visitor analytics helps me keep a close eye on everything. I also really like the content protection, which makes it harder for scammers to scrape your images and copy! I'm also impressed with Blockify's customer service. When I needed help, their chatbot quickly connected me with a real person. Cam from their support team was fantastic. He took the time to understand my concerns, explained everything clearly (without any tech jargon!), and gave me peace of mind about how I had things set up. As a small business owner juggling many responsibilities, having expert support just a message away is invaluable. Overall, I’m impressed so far with Blockify - the extra support to manage my website’s traffic and security is great, and knowing there’s great customer service available if I do run into any issues is reassuring!

Developer reply ·

Thank you so much for the amazing and thorough review of Blockify Fraud Filter, Blocker app! 😊 We’re thrilled to hear that you’ve had such a positive experience, from the easy setup to the valuable features like blocking specific locations and IP addresses. It’s great to know that the content protection and detailed analytics are helping you manage your traffic and security! 💪🌍🔐 We also appreciate the shout-out to Cam from our support team! 💬 We’re always here to make sure you have the best possible experience, and it’s awesome to hear that he could give you peace of mind. Thanks for trusting Blockify — we’re here anytime you need us! 💖🙌

on Blockify Fraud Filter, Blocker · 6 days using the app
★★★★★
Shopify

I used this app as part of a giveaway campaign. I wanted to give a free book to customers who placed orders over $50, but did not win the giveaway prize. I also wanted the free gift to auto-populate in a customer's checkout when their order exceeded the minimum spend to make it easy for them. Shopify's BOGO option did not support this and I was recommended to try this app. So what's GOOD: the app can't provide a discount code for you to give to customers, which was my preference, but it can create a special link for you to send out. This worked well and customers found this easy to use. So what's BAD: if a customer removes items from their cart reducing the order value to less than your offer's minimum spend the app does NOT remove the free gift from the customer's checkout. This includes when customers remove all the products in their cart, reducing their order to $0. I had one customer send through an order with just the free book on! It gets worse: despite the offer passing its end date and me UNINSTALLING the app on my site, a customer has just now put through an order with the free book gift listed as part of their order (the order is also for $25, under the $50 offer minimum spend threshold, so doubly annoying). This means if customers click on the special link created by the app, that I shared via emails with my giveaway subscribers, the offer is still triggering with all the issues mentioned above. So annoying - now I am desperately trying to work out how to remove the code it must have left somewhere. I hope leaving this review saves others from having to deal with this happening to them. Such a shame as the app has the potential to be good.

Developer reply ·

Hi Seeds of Wonder, I'm really sorry for your unhappy experience! Our developer team has just had a quick check and found out that your current cart has not been fully integrated within the app. Our team has just contacted you via ticket ID #133973 to quickly assist you with the integration. Could you help me kindly check it?

on BOGOS: Free Gift Bundle Upsell · 13 days using the app