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Bikerz Kingdom

United Kingdom

Reviews (3)

★★★★★
Shopify

Customer service from Raymond was fantastic. He helped us every step of the way to make sure that everything was up and running smoothly.

Developer reply ·

Hi sir, This is Cris and we apologize for any inconvenience caused to your experience I am so sorry to read about the nightmare experience you've had with our app and our support team this week. Your frustration is completely understandable, and I want to sincerely apologize for the time you've wasted and the issues you faced. It is unacceptable that you were met with repetitive advice while dealing with critical issues like sections not translating and missing product images. That is not the standard of support we aim to provide. You are right to be upset about the support process. The experience you described with our AI bot interrupting your conversation with a human agent is a significant failure, and I deeply apologize for how maddening that must have been. The process between our human support and AI should be seamless, and we clearly failed you here. The fact that you were considering our largest subscription makes this failure on our part even more regrettable. To address this properly, this has been escalated internally. One of my senior colleagues is reviewing your entire case and will be following up with you directly via email shortly to offer a more concrete solution. Best Regards Cris Transcy by OneCommerce

on Transcy: AI Language Translate · About 1 month using the app
★★★★★
Shopify

The service from these guys is amazing! We jumped to page 1 of Google for more than 15 keywords after using SEOANT. The value for money is great, every company needs this app! If you need any assistance, the team is on it straight away!

Developer reply ·

Hello There, Thank you for your fantastic feedback! We're thrilled to hear that you've seen such great results with SEOANT, especially jumping to page 1 for over 15 keywords. It's wonderful to know that you find our service to be valuable and that our team has been responsive to your needs. We appreciate your support and are here to help you continue achieving your goals. If you have any further questions or need assistance, please don't hesitate to reach out. All the Best, SEOAnt Support Team of Channelwill

on SEOWILL: AI SEO & AI Blog Post · 12 days using the app
★★★★★
Shopify

This app is brilliant and was exactly what we were looking for. I do custom designs for clients, so I needed a way for them to pay a deposit. I messaged Oli, and he set this up so it could go on our landing page. Fantastic customer service.

on PreProduct pre‑order · 2 days using the app