PokeRand
United Kingdom
Reviews (2)
We've used Droppable for several new Pokémon releases now, and it has grown significantly since we first started using it. Garrett is always available to answer questions, and the team is constantly making improvements to the app, which is great to see. The dashboard is very user-friendly and easy to navigate, making it simple to manage releases and orders. Our main challenge isn’t with the platform itself but with the limited number of new release products we actually receive. Because of this, we don’t get to use Droppable as often as we would like. One feature we would really like to see in the future is the ability to prevent the same customer from placing orders using multiple accounts. This would help make releases fairer and easier to manage.
Developer reply ·
Thank you for your continued support and for sharing such thoughtful feedback. It’s been great to see you use Droppable across multiple Pokémon releases, and we’re glad to hear the improvements and dashboard usability have made a positive impact on your experience. We truly appreciate your kind words about responsiveness and ongoing development. It means a lot. We also completely understand the challenge around limited product availability, and we’re glad Droppable can still play a role when those opportunities come up. Your suggestion around preventing customers from using multiple accounts is incredibly valuable, and it’s something we are actively investigating as we continue to improve fairness and control for high-demand releases. We have created an internal ticket [JIRA Key: DROP-7] to track progress on this, and feedback like yours plays a key role in helping shape what comes next for Droppable. Thank you again for taking the time to share it.
This app has totally changed how I fulfil my orders. It took me a while to get the hang of things and get things set up correctly, but once that part is done it is incredibly easy to use. We have hundreds of orders each week, and the app automatically provides tracking numbers to customers & corrects addresses which saves me so many hours. I also always receive brilliant support when looking for answers to my many questions! The only improvement I would suggest is when selecting orders to print, you have to click exactly inside the box next to the order number. If you slightly miss it, it will clear any other orders than you previously selected & you have to start again. If there was a way around this I think it would make the app slightly easier to use.
