← Merchants

VALCO

Finland

Reviews (3)

★★★★★
Shopify

Rare find: just works, fair pricing, and actual humans behind it Like many Shopify merchants, I’ve replaced most paid plugins with home‑grown or “vibe coded” alternatives to save money. Grapevine is one of the few apps I’m not planning to replace, and for good reason. First, it simply does what it’s supposed to do. Setup was straightforward, surveys look native to my store, and I haven’t needed to hack anything to get custom features or designs. It’s one of those apps you install and then forget about in a good way. Second, the pricing is honest. Flat fee, unlimited responses, no sudden price jumps as transactions grow. In a world where simple plugins become expensive as you succeed, this feels refreshing and respectful. Third, the support is genuinely human. Steve actually listened to my improvement ideas and treated them seriously. It’s rare to feel like you’re talking to the people who shape the product, not just a support queue. If you want a survey app that works out of the box, doesn’t punish growth, and is built by people who care, Grapevine is an easy recommendation.

Developer reply ·

Thank you for taking the time to write this review Henri, it genuinely made our day, as did visiting your Shopify store to learn about your bid to conquer the Galaxy. It's genius! Surviving the vibe coding cull is high praise, and not something we take lightly. It was a real pleasure chatting with you and hearing your ideas for expanding our MCP tools. Your ideas will be fed into our next workshop. We'll keep working to earn our place in your tech stack, and who knows, maybe we'll also become a customer of yours so that we can contribute a bolt or two towards your goal of building the Death Star. If you need anything else, we're here to help.

on Grapevine Post Purchase Survey · Over 1 year using the app
★★★★★
Shopify

The customer support is exceptional. Whenever I have some issues, always they have been taken care of quicly and efficiently.

on Avada AI SEO Image Optimizer · Almost 3 years using the app
★★★★★
Shopify

This app gives you easy to handle options for product feed, especially product feed title optimization. Customer Service is always top-notch and helpful. Highly recommend this. :-)

on Simprosys Google Shopping Feed · About 1 month using the app