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粗品工房

Japan

Reviews (6)

★★★★★
Shopify

印影が表示されないエラーだったが、サポートの指示で解決。 他アプリはチャットですぐ返答がくるものだが、このアプリはない。 が、メールにて返信内容が的確であった。 海外アプリを何個か使用したが、当道府県が翻訳されなかったりと不具合がたくさん。 こちらのアプリはスムーズに導入することができた。 ご評価いただき大変光栄です。 今後はチャットでのサポートの導入も検討させていただきます。 貴重なご意見をいただきありがとうございました。

on Mixlogue Quick Order Printer · About 9 hours using the app
★★★★★
Shopify

I spoke with the administrator of Pumper Bundles. He listened to my concerns about the discount and gave me a lecture. I've never had such a developer before. I was impressed. Thank you, YashRaj.

on Pumper Bundles Quantity Breaks · About 2 months using the app
★★★★★
Shopify

I asked them to remove the original price display under the discounted price and they fixed it in a minute. Thanks Pijus.

on Kaching Bundles App & Upsells · 23 days using the app
★★★★★
Shopify

She gave me a brief explanation of what I didn't understand with a capture video. Thanks susan.

on EComposer Landing Page Builder · 2 days using the app
★★★★★
Shopify

I want to create a creation size that follows the size view, but the aspect ratio is fixed and cannot be released. As a result, we have to use the ready-made sample provided, which is not very customizable. They said that the chat response time is low because they are a small company in Germany, but even some small companies have high response time. In general, the service is poor for this application and I would not use it again.

Developer reply ·

Hi there, sad to hear, that you weren't satisfied with our response times. It is understandable, that you want to look for a different app because of that. Sadly, we can't offer responses outside of our business hours. However, I need to clarify a misunderstanding. The sizes and aspect ratios of our customization views and printing areas are not fixed. I tried to explain to you, how you can change either of those sizes and ratios. I'm sorry if the explanation wasn't helpful. If you want to give us a second chance, we would be happy to help you better understand how those processes work. Doro for the Fancy Product Designer Support Team

on Fancy Product Designer · 17 days using the app
★★★★★
Shopify

Excellent response. I asked for a redirect on the active page. Thanks to your help, we will be able to move the EC without delay and all will be well. Thank you.

on 404/301 SC Easy URL Redirects · 6 days using the app